Delete your account & data

Nevee provides software to schools and institutions. You can request deletion of your Nevee account and the personal data we hold, including data received through Facebook, Instagram and WhatsApp.

How to request deletion

• If you have a Nevee account: sign in at suite.neveeos.com → Settings → Account & data → Request deletion. You'll get a confirmation code.
• By email: write to support@neveeos.com from the email on your account, telling us whether you want your account deleted or specific data removed.
• Removed the Nevee app on Facebook? Facebook automatically sends us a deletion request and you're shown a confirmation code — no further action needed.

What gets deleted

Account deletion removes your login, profile and workspace data. Data deletion removes the personal data tied to your request — including leads, messages and conversation history received from Facebook, Instagram and WhatsApp. Some records may be retained where required by law (e.g. transaction records) for the minimum period necessary, then deleted.

Requests are completed within 30 days. If a school is the data controller for the records in question, we coordinate with that school to action your request.

See also our Privacy Policy.